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Please reach us at letitia@lvhtherapy.com if you have questions or concerns regarding the policies.
A standard session is 53 minutes and offers the most benefit whether that is weekly or bi-weekly, which is recommended during while building therapeutic rapport.
After a client reports they have made progress toward goals and therapeutic rapport is established, a shorter session of 45 minutes is offered or the option to meet every 3-weeks or once a month.
To remain safe and HIPAA compliant, sessions can only be conducted when the client is in a private space and not while driving a vehicle, in a public space (ie. shopping), or engaged in any highly distracting activities. If a client requests to have a loved one involved in session, this must be arranged ahead of time and appropriate paperwork filled out. If a session starts and one of these experiences is occurring and the client is unable to get to a quiet and private place shortly, the session will be cancelled and a late cancellation fee will apply.
All telehealth sessions are conducted on a HIPAA compliant platform and clients are emailed the link at least 24 hours prior to the session.
All clients are expected to show at the time of the session. Clients are allowed to arrive up to 10 minutes late at which the session will be cancelled and client will be marked as a no-show. If a client is having difficulty with technology or is aware they will be late, they are requested to let Letitia know as soon as possible using the contact information provided during intake.
If a client is more than 10-minutes late, the session will be cancelled and the client will be marked as a no-show. There will be a $75 fee for every no-show which the fee must be paid prior to the next session.
Clients are requested to cancel session as soon as they are aware they will be unable to make the session but to give, at minimum, a 24-hr notice. Cancellations that occur within the 24-hr window will incur a late cancellation fee which is $75 which the client will need to pay in full prior to their next session.
If there are more than three late cancellations or no-shows termination and referral may occur. Additionally if there is excessive cancelations (ie canceling 50% of appointments within 2 months) termination and referral may occur as progress cannot occur if there is inconsistency in attendance.
Individual sessions are $150 per therapeutic hour (53 minutes) and $180 if EMDR is being utilized.
Client using insurance will provide information to Letitia's billing service who will conduct a free benefit verification and manage all billing for clients. Clients are responsible for informing Letitia or the billing company of any changes to their insurance coverage. If the client does not update either party, the client may potentially be responsible for the full cost of any sessions not covered by insurance.
While the billing company does complete benefit verification, it is also highly recommended for clients to check with their insurance company, which can be done via the insurance company's app or website, to ensure coverage.
Clients who do not have insurance and are unable to pay the full fee, Letitia does offer a limited number of spots on a sliding scale fee which is dependent on clients circumstance. Please reach out for more information.
All balances must be paid in full each week, and if a balance remains, Letitia will notify the client one time through their preferred means of contact. If a client fails to pay any upcoming appointments will be canceled unless previous arrangements are made.
Open Path is also a great option for individuals making a household income under $100,000.
ESA: Due to being unable to meet and assess any animals, Letitia does not write ESA letters and recommends a client to visit an in-person provider.
FMLA and disability paperwork: Letitia will write support letters on a per case basis depending on nature of the letter and length of therapeutic relationship.
Lakeview Healing, LLC is dedicated to promoting diversity and eradicating discrimination in delivering mental health services. Lakeview Healing, LLC embrace individuals of all ethnicities, lifestyles, faiths, sexual orientations, and gender identities.
Lakeview Healing, LLC
Centennial, CO
Copyright © 2023 Lakeview Healing, LLC - All Rights Reserved.
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